Culturally competent care benefits: Reducing health disparities and patient-centered care examples

What is cultural competence? Why is it important to have diverse physicians? What is patient-centered care? How can you provide culturally competent care? Our guest is Leong Koh, MD, president and CEO of Northwest Permanente. American Medical Association CXO Todd Unger hosts. 🩺 The AMA is your powerful ally in patient care. Join now: https://ama-assn.co/JoinRenew 🏥 Learn more about the AMA Health System Program here: https://ama-assn.co/HealthSystems 00:00 AMA Update July 22, 2024 00:40 Kaiser Permanente history 01:41 Kaiser Permanente health equity 02:03 Health disparities examples: Hypertension black patients 02:20 Lack of diversity in medicine 02:51 Graduating diverse doctors 04:14 Gender Pathways Clinic for gender affirming care 05:19 Kaiser Permanente Spanish speaking doctors: Salud en Español program 05:57 Kaiser Permanente Center for Black Health and Wellness 07:10 Patient feedback in health care 08:08 Patient trust in doctors (Why is patient trust important?) 08:59 How to practice patient-centered care 09:23 What are the key elements of patient-centered care 10:22 Screening for social drivers of health 10:43 A practical approach to screening for social determinants of health (screening for social determinants of health in daily practice) 11:39 Benefits of providing culturally competent care 13:16 How do you implement culturally competent care? 14:55 Culturally competent care best practices 15:31 Why is patient experience important? 16:18 What is the key principle of patient-centered care? ✶✶✶✶ 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/YouTube_Subscribe 🎥 Watch #AMAUpdate for health care news for physicians, residents and medical students: https://ama-assn.co/AMAUpdate 📝 Podcast episodes and YouTube transcript available: https://ama-assn.co/AMAUpdate_Transcr... 📧 Sign up for AMA #MorningRounds daily newsletter: https://ama-assn.co/MorningRounds 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 📲 Download #AMAConnect for medical news today, the latest in physician education, health care podcasts and videos: https://apps.apple.com/us/app/ama-con... 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA: https://ama-assn.co/JAMA #FightingForDocs #medicine #futureofhealthcare #physicianadvocacy #healthcare #medical #science #publichealth #patientcare #healthsystem #hospital #culturalcompetence #culturallycompetentcare #patientcenteredcare #healthequity #healthdisparities #AmericanMedicalAssociation