An FBI Agent's Playbook for Everyday Negotiation

In this week’s episode of Hello Monday, Jessi Hempel sits down with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference. Chris’s revolutionary negotiation techniques have been honed in high-stakes situations, but their applications extend far beyond hostage crises. From resolving workplace conflicts to convincing your teenager to hand over the car keys, Chris emphasizes that negotiation isn’t about winning - it’s about collaboration, trust, and mutual understanding. Tune in to learn: Why successful negotiations prioritize long-term relationships over momentary victories How to use “no” as a tool to build trust and diffuse tension Strategies for reframing salary discussions to show your value effectively When and how to recognize that it’s time to walk away from a negotiation.