Organisational Culture | A-Level, IB & BTEC Business

In this key topic briefing, Jim Riley explores the core concept of organisational culture. #alevelbusiness #businessrevision #aqabusiness #tutor2ubusiness #alevels #edexcelbusiness #businessalevel VIDEO CHAPTERS 0:00 Topic Briefing 1:21 Handy's simple, memorable definition: culture is... 1:41 Every organisation "does things" differently - some more distinctively than others 2:23 Think of organisational culture as the DNA of a business 2:54 Various ways of identifying culture 3:36 Two culture "gurus" 3:58 Handy's Four Classes of Culture 4:29 Role culture 5:17 4 layers of organisational culture 5:53 Schein's 4 layers 7:02 Schein: key link between leadership & culture 7:43 Another way to analyse culture: Strong v weak 8:46 Strong culture is not always good culture! 9:33 Analysis from "Built to Last" 10:36 A great example of a business built on strong, positive culture 11:25 2 Classic Case Studies in Positive Culture 12:21 The Zappos culture 12:36 Southwest Airlines 13:25 IKEA - one of the BEST examples of culture as a competitive advantage 13:41 Culture at Ikea - deeply embedded 14:26 Culture at Ikea - set by the founder 14:58 4 Factors that Shape Managerial Behaviour 16:12 Shadow of the Leader? 16:56 What causes toxic organisational culture? Look at the leadership 17:53 Plenty of examples of toxic culture! 19:28 Possible signs of toxic culture 20:08 The classic case study of when culture change was required... 20:53 Why might a culture need changing? 21:53 Many new CEOs state their intention of "changing the culture" 22:27 Drucker on changing culture 22:59 Can culture be changed? 23:59 Key Essay Topics Linked to Culture 25:21 Essay questions on culture 26:30 Continue the conversation...