The Customer Revolution in Customer Service: David Bequette at TEDxYerevan
David Bequette is the Chief Financial Officer of FruitsMax, a dietary supplement company based in California with exports from Armenia. Bequette is also the co-founder and managing partner of DAVAN Group, an eco-friendly café and industries firm. Up until taking over the hands-on management of his ventures, he served as the Chief Executive Officer of Figaro Management Group in Yerevan, Armenia. Originally from Columbia, Illinois, Bequette spent five years in the United States Marine Corps eventually moving on to the private sector where he worked for several years in the financial services industry. In August 2011, David, his wife Irina, and their son David Areg moved permanently to Yerevan, Armenia. Bequette completed his Bachelor's degree and obtained an MBA. In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

Global Trends In Luxury Hospitality | Jerry Inzerillo | TEDxWilmingtonSalon

The customer isn't always right, but some customers are better than others | Peter Fader | TEDxPenn

I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU

Customer Centric Innovation: Vittorino Filippas at TEDxUniTn

Hidden Costs of “Service with a Smile” | Laura Hockenbury | TEDxBoulder

'How I stole great customer service - with pride!' | Lisa Ekström | TEDxLundUniversity

Why Companies Fail at Customer Experience | Yves Van Vaerenbergh | TEDxKULeuvenBrussels

How to introduce yourself—and get hired | Rebecca Okamoto | TEDxNorthwesternU

The secret to great customer service | Michele Marshall | TEDxStGeorge

How to avoid death By PowerPoint | David JP Phillips | TEDxStockholmSalon

How to learn any language in six months | Chris Lonsdale | TEDxLingnanUniversity

Customer loyalty programmes... why bother! : Lance Walker at TEDxTeAro

The Convergence of Casual and Fine | Danny Meyer | TEDxManhattan

How to Speak so People Remember You | Yasir Khan | TEDxCentreville Chicopee Youth

Employees first, customers second | Vineet Nayar | TEDxAix

The reach of a restaurant: Thomas Keller at TEDxEast

What kids know about motivation (and we don't) | Betsy Blackard | TEDxClaremontGraduateUniversity

Walking in the shoes of your customers | Nigel T Packer | TEDxSwansea

Popsicle Moments: Finding A New Flavor of Customer Service | Darren Ross | TEDxSantaBarbara

