Jakie kompetencje naprawdę liczą się w dziale jakości? (od kontrolera po pełnomocnika) [#27]

We provide training in competencies that quality departments truly need. We focus on practice and solutions that simply work – developed in real-world industry, not just theory. Check out our website: https://www.lampartmydlarz.pl. Contact us at [email protected] or fill out the form on the website and select the area of ​​interest for your organization – and we will prepare appropriate training tailored to the roles and specifics of your industry. ____________________________________ In a quality department, "quality" is more than just one position. It includes a controller, a process engineer, a supplier engineer, and a QMS representative, and each of these roles requires approximately 70% of the competencies. In this episode, Artur and Daniel break down what you really need at every level: → Why knowing how to use a caliper can be more important than a diploma (and a story about incoming pipe inspection) → What distinguishes a controller from a quality engineer and why communication determines effectiveness → Problem solving, FMEA, SPC, MSA, quality metrics, what really improves the process and what is a waste of time → Why every person in quality should be able to audit (even for their own career) → A quality plan - a document that many companies don't understand Chapters: 00:00 Introduction - roles in the quality department 01:11 Positions Artur managed 02:44 Competencies of a quality controller 05:07 Story: 5 nonconformities per day on pipes 08:00 Competencies of a quality engineer 10:26 Why communication determines effectiveness 11:07 QMS representatives and managers 11:52 Auditing - a competency for everyone 📅Need training tailored to your role and the specifics of your company? Contact us. [email protected] https://www.lampartmydlarz.pl/#kontakt 🔔 Subscribe to the Business Excellence channel – a new episode every week.