Part 2 of 3 How water service providers can manage massive reductions in revenue during the Covid-19

Utilities and municipalities around the globe are experiencing massive reductions in revenue. Governments are asking, and in some cases requiring, them to continue providing water even if customers are not willing or unable to pay. So, while their obligations and costs associated with those obligations have not changed, the funds to pay for those services are no longer sufficient. For example, funds for staff and supplies such as chemicals for treatment. How will they survive? How will they cope? Expert panelists will discuss and debate various methods that they have either witnessed or experienced in addressing this serious issue. An issue that not only impacts these water service providers but, more importantly, their communities. For if the water service providers cannot cope and/or do not survive this situation, the communities will suffer enormously. Join us in this lively panel discussion, and be prepared to ask the panelists your questions. 0:00 Intro 4:42 Impact in the US 9:00 Impact in Africa 9:40 Cost vs Revenue 12:46 Never Waste a Good Crisis 13:21 Focus on Essential Workers 19:43 Communications 23:33 National Governments 26:56 Local Governments 29:43 Audience Questions