53. The Hard Conversation You've Been Avoiding

You know exactly who it is. You have rewritten the conversation in your head a hundred times, and you still have not had it. In this solo episode, Courtney breaks down why founders avoid hard conversations, what that avoidance is actually costing their teams, and two practical frameworks you can use right now, whether you need to correct someone or challenge them to step up. In this episode: Why avoidance does not protect your team member, it protects you from a moment of discomfort What your silence signals to everyone else on the team The difference between a cheerleader and a coach, and why your team needs the latter Framework 1: The Accountability Conversation (Observation, Interpretation, Standard) -Framework 2: The Growth Conversation (Affirm, Name the Next Level, Ask the Unlocking Question) -What Ephesians 4:15 actually requires of leaders, not just permission to stay soft Word-for-word examples of both frameworks in a real conversation Free Resource: Courtney is providing a free digital download with both frameworks covered in this episode. Grab the link in the show notes and go into that conversation prepared. https://monarchcoo.myflodesk.com/hard... Episode Links: Monarch COO: www.monarchcoo.com Instagram: @monarchcoo