Atendimento na Clínica de Estética: Passo a Passo do Início ao Fim

Want to elevate the level of service at your aesthetic clinic and leave your patients with a "wow" feeling? In this video, I'll show you the complete step-by-step process of patient care, from the moment the patient arrives until the procedure is performed, focusing on welcoming, organization, and excellence. You'll learn how to receive patients the right way (without rushing and with confidence), what information can't be missing from the anamnesis form, and how to guide the conversation to understand objectives, history, and possible contraindications. I also talk about how a patient management system (scheduling, medical records, history, and reminders) helps reduce errors, improve the experience, and increase loyalty. In addition, you'll see the steps a patient should go through within the clinic, with practical tips to standardize the process and ensure consistency, even when the team changes or the schedule gets tight. If this content helped you, subscribe to the channel and activate the bell — every week there are tips on aesthetics, health, well-being, and professional service. And tell me in the comments: which stage of customer service do you want to improve first? #aesthetics #customer service #aestheticsclinic #anamnesis #management ---------------------------------------------------- ✅ Biomedical Esthetician ✅ Reference in Facial Harmonization ✅ Working in the field since 2016 ✅ Injector 🥼 Professor 🎓 Speaker 👩‍🏫 Clinic Owner 📊 ---------------------------------------------------- For PROFESSIONALS: ➡ Courses and mentoring 👇 https://draangelicalucena.com.br/yt-a... ➡ Are you a professional in the field and have a topic you would like me to talk about here? Fill out this form: https://draangelicalucena.com.br/yt-f... ---------------------------------------------------- For PATIENTS: ➡ Appointments in Ribeirão Preto - SP https://draangelicalucena.com.br/yt-w... ➡ Gioventù Boutique Clinic 👇 https://clinicagioventu.com.br ---------------------------------------------------- JOIN the WHATSAPP GROUPS to RECEIVE EXCLUSIVE NEWS: ➡ Campaigns and Promotions: https://chat.whatsapp.com/HCHzoihvl48... ➡ Course Updates: https://chat.whatsapp.com/KTbKBcUJPsc... ➡ Model Patient: https://chat.whatsapp.com/Harkj3aIDL9... ---------------------------------------------------- INSTAGRAM:   / dra.angelicalucena   ---------------------------------------------------- Remember that these images do not, under any circumstances, guarantee results. Each human being has unique anatomical and physiological characteristics. ---------------------------------------------------- ✨Disclosure authorized by the users. ---------------------------------------------------- Dr. Angélica Lucena Biomedical Esthetician - CRBM 27102