SHAME on Virgin Atlantic! massive disapPOINTment!

Virgin Atlantic used to be the pride of the nation and my absolute favorite airline. Their customer care was unmatched—but not anymore. I’ve been completely let down, and it feels like they just don't care. Shame on you, @VirginAtlantic. I hope your PR or customer relations team sees this and actually reaches out to resolve my flight issue. #VirginAtlantic #CustomerService #TravelFail #FlyVirgin