From 12 Dumpsters to 100: How Pack Mule Grew the Hard Way

Request a demo here - https://mybinboss.com/request-demo/ In this episode, we sit down with Cam to talk about the real growth story behind Pack Mule Dumpsters — from the early days of running just 12 dumpsters to managing around 90 today. Cam shares how he got started after leaving a job he hated, what it was like learning the business from the ground up, and how operations changed as Pack Mule moved from chassis-style dumpsters to hook lift trucks. We also get into some honest “oh crap” moments, including a runaway dumpster story, the challenges of scheduling drivers, managing family in the business, improving efficiency, and why every drop-off, pickup, and route decision matters when you’re trying to grow a dumpster rental company. This conversation is a behind-the-scenes look at what it really takes to scale a roll-off dumpster business, manage daily operations, keep trucks moving, and continue saying yes to more customers. Timestamps: 00:00 — Intro: From mistakes to growth 00:28 — How Cam got started with Pack Mule 01:39 — Cam’s strengths in scheduling and operations 03:31 — The first big “oh crap” dumpster moment 05:37 — Going from 12 dumpsters to 90 06:21 — Why Pack Mule switched to hook lift trucks 07:37 — Improving efficiency with drops and pickups 08:03 — BinBoss sponsor/message 08:42 — How hook lifts changed the business 09:16 — Learning Cincinnati routes and customer coordination 10:21 — Reducing windshield time and improving margins 12:15 — Why Cam never wants to go back to chassis dumpsters 13:02 — Chevy 6500 vs. Kenworth trucks 13:44 — The 60,000-pound asphalt load story 14:40 — Going from driver to operations manager 15:44 — How Cam is incentivized to grow the business 16:20 — Managing family in the business 17:44 — Fill-and-go dumpster service explained 18:46 — When fill-and-go jobs work best 19:36 — Why Pack Mule sometimes limits fill-and-go jobs 20:30 — How fill-and-go helps attract customers and grow rentals