Building an AI Center of Excellence: A Strategic Blueprint for Scalable, Responsible Innovation

In this webinar, Courtney Freed explores the foundational strategies and operational frameworks essential for building an AI Center of Excellence (CoE) within partner and customer organizations. The session outlines the AI partner opportunity and addresses the challenges organizations face in scaling AI responsibly and effectively. Key topics include the definition and scope of an AI CoE, governance models, lifecycle stages, and best practices for aligning AI initiatives with business objectives. Gain insights into how a well-structured CoE can serve as a strategic hub—driving innovation, enhancing operational efficiency, and enabling scalable AI deployment across the enterprise. Real-world examples and actionable guidance are provided to help partners and customers transition from experimentation to enterprise-wide AI transformation. Chapters 00:00.00 Introduction 00:00.28 Agenda 00:01.12 AI Partner Opportunity 00:04.25 AI Center of Excellence Scope & Standards 00:11.41 Governance Framework 00:13.25 Center of Excellence Lifecycle 00:15.59 Making It Real 00:18.53 Resources