How Technology Changed Patient-Provider Communication in Mental Health Care | Sit and Stay Podcast

Parker and Tom discuss how patient-provider communication in mental health care has changed over the past 30 years, from pagers all the way to AI. Provider-patient communication outside of session can affect multiple sectors including the clinical relationship, patient experience, boundaries, and operations, so we found it extremely relevant to dive into how much the dynamic has changed as a result of technology. -- Sit and Stay is presented by RipsyTech, a behavioral health EHR built by a child psychiatrist for the realities of clinical care. Book a demo: https://www.ripsytech.com/demo Facebook:   / ripsytech   Linkedin:   / ripsy-technologies   0:00 Introduction 3:04 What has changed in patient and provider communication over the years? 11:56 How has patient and provider communication outside of sessions changed? 21:36 How has two-way patient-provider communication affected operations? 32:29 How do providers set boundaries for communication outside of sessions? 37:50 Has patient-provider communication technology made contact better or worse? 40:44 Do contact boundaries outside of the session depend on the level of care needed? 44:10 What could the future of patient communication look like in the AI landscape? 49:20 A word from Rai 50:16 The Mental Health Business Moment 57:11 Conclusion