This is Design At The Most AI-Installed Company: Diego Zaks

Diego Zaks runs design at Ramp, the most AI-installed company in the world. Not kidding, Anthropic showed up at their office because they were using Claude Code more than Anthropic was. We talk about how Ramp got there, how design changes when everyone is a builder, what AI fluency means inside their company, and what he thinks design becomes five years from here. Join 100k+ designers reading my newsletter:: https://uxtools.co Come party with me at Config 2026 (June 25): https://luma.com/usxsrlu1 CHAPTERS: 00:00 The AI-Installed Company 03:50 The Slack Engineer Who Wasn't Human 10:16 The 4 Levels of AI Fluency 13:27 Make Everyone a Designer 22:17 How Ramp Hit 99.5% Installed 28:54 Anthropic Flew to the Office 31:47 Glass: Why Build Your Own AI 49:30 What Design Becomes in 5 Years LINKS: Ramp: https://ramp.com Ramp is hiring: https://ramp.com/careers Ramp Builders blog (engineering): https://builders.ramp.com Ramp Labs on X: https://x.com/RampLabs Diego on X: https://x.com/diegozaks LISTEN ON: Apple Podcasts: Spotify: FOLLOW ME: X / Twitter: https://x.com/designertom IG:   / itsdesignertom   LinkedIn:   / tommygeoco