Better Data, Better Decisions | How Tuffaloy Gets More From Epicor with Machine Metrics

Your night shift operator says a part should take 10 minutes to run. Your ERP says 5. Who do you believe? For most manufacturers, that question gets answered with a gut check, an average, or a conversation that goes nowhere. Getting your production plan to align with what's actually happening on the floor in real time is where most shops, regardless of platform, are still working to improve. When that alignment breaks down, decisions slow, reporting lags, and margin quietly disappears. MachineMetrics is the AI-powered manufacturing operations platform that amplifies the investment you've already made in Epicor Kinetic. By connecting directly to your machines, MachineMetrics gives every role across your operation (operators, supervisors, planners, and executives) a live picture of production reality, with that data flowing automatically back into Epicor. Faster information. Smarter decisions. Better results. In this session, Jared Talladay, Operations Manager at Tuffaloy Products, shares what happened when his team added MachineMetrics alongside their Epicor Kinetic ERP. From catching unreported scrap in a high-volume swiss cell, to having real cycle times feed automatically into Epicor, to cutting machinist support response times from a full day down to 30 minutes, Tuffaloy's story is a practical look at what changes when your team can finally make decisions on what's happening right now, not what was reported at end of shift. Jared will walk through the culture shift that made the technology work, what it took to drive adoption across a shop floor resistant to change, and the business wins that followed. If you're running Epicor and looking to get more out of your investment, this session is for you. Hear how one shop unlocked faster decisions, better reporting accuracy, and a more connected operation, and what they'd tell every Epicor customer considering the same path.