Best Practices for Selecting Your EHR

Host Steve Alexander sits down with Colton Calandrella, co-founder and CEO of Barti, to break down how practices can approach selecting the right EHR and practice management system. Colton shares a practical lens shaped by building in the space and working closely with practices navigating these decisions. They explore when it actually makes sense to switch systems, what future-proofing looks like in real terms, and how to evaluate total cost beyond the sticker price. The conversation also touches on getting team buy-in and making changes that support both operational flow and the patient experience. Episode Breakdown 00:00 Welcome and Introductions 02:46 Why Build an EHR 05:21 When to Switch Systems 06:52 Future Proofing With AI 08:54 Total Cost of Ownership 12:16 Migration and Training Concerns 14:22 Industry Headwinds and Cloud Shift 16:16 Customization and Peer Insight 23:16 Pricing and True Comparisons 26:38 Paperwork and ROI 28:08 Revenue Per Patient Break Even 29:25 Rethinking Patient Flow 30:39 Staffing and Retention Impact 33:25 Leading Change With Your Team 35:50 EHR as a Practice CRM 40:47 Personalization and Patient Retention 43:53 Defining the New Standard of Care 46:11 Patient Education and Follow Up 48:08 Wrap Up and Contact Info