Human-Centered Crisis Management: Lessons from the Frontlines

Join Robin and Steph from D4H for an insightful live stream featuring Jeff Morgan, Founder and CEO of Aviem International, as they delve into the critical human element of crisis management. Chapters Intro 0:00 Crisis Management 4:42 Jeff Morgan & Aviem 5:30 Crisis Response 8:46 Media Management 15:46 Social Media 16:16 Swiss Air 111 19:32 Hurricane Katrina 23:48 White Island Volcanic Eruption 25:33 Family Assistance 26:55 Public Vs Private 29:29 Learnings from White Island disaster 31:39 Managing Politicized Events 35:57 How to be Human Centered 45:21