Cracking the E-Grocery Code of Same-Day Delivery

Most grocers can launch same-day delivery. The real challenge is building a model that keeps customers happy while still protecting margins at scale. In this RETHINK Retail Podcast episode recorded at ‪@shoptalk1953‬ Europe, Top Retail Expert Sharon Yourell sat down with ‪@RohlikGroup‬ leaders to break down how they built a profitable in-house same-day delivery operation across five markets. The conversation goes deep into the strategic side of eGrocery, including: Achieving fulfillment orchestration across 25k+ SKUs with near-perfect inventory accuracy and minimal substitutions The tradeoffs grocers face when customer relationships, transaction data, and margin ownership shift to third-party platforms Why owning the customer journey  and creating operational consistency are critical drivers of long-term eGrocery profitability A must-listen for grocers focused on building more resilient in-house operations.