Decision Support Tools in Telephone Triage

Carol Rutenberg, MNSc, RN-BC, C-TNP discusses the value of using decision support tools (triage protocols) in nurse telephone triage, their potential drawbacks, and how best to use them to provide quality care. WANT MORE? In addition to the six short videos shared on our YouTube channel, Carol has recordings of her training seminars available for purchase and eligible for CE credits. Learn more at https://www.telephone-triage.com/trai....