Gisele Fahmi, QC Digitalization and Master Data at Pfizer Global Supply:

In this episode of Cold Chain Insights, Thomas Hunt speaks with Gisele Fahmi, Lead QC Digitalization and Master Data at Pfizer Global Supply, about the critical role of trusted data, responsible AI, and digital transformation in pharmaceutical operations. Drawing on experience across manufacturing, quality, supply chain, and technology, Gisele explains why successful transformation starts with business challenges rather than technology alone. The conversation explores the impact of poor data quality on compliance, resilience, and patient access, the importance of governance and change management, and how AI can accelerate quality processes when built on trusted, connected data. Gisele also shares her vision for a future driven by predictive and prescriptive intelligence, where data, technology, and people work together to create more resilient and efficient pharmaceutical supply chains.