Elevation Church’s Guest Experience Strategy REVEALED

Get More New Church Guests from Facebook and Instagram Ads - Schedule a Free Discovery Call: https://go.churchcandy.com/new-guests How does one of the fastest-growing churches in the world make new guests feel welcomed and seen? In this episode, I sit down with Larry Brey, associate pastor at Elevation Church, to uncover the guest experience and follow-up strategy that has helped them connect with thousands of new visitors. We break down the exact steps Elevation takes to ensure first-time guests feel at home and how any church—big or small—can apply these principles to grow and retain their congregation. 📌 In This Episode, We Cover: ✅ The secret to making guests feel valued from the moment they step in ✅ The follow-up process that keeps visitors coming back ✅ How to create a culture of hospitality in your church ✅ Practical tips any church can implement today If you want to improve guest retention and build a thriving church community, this episode is a must-listen! 00:26 - What a New Guest Experiences at Elevation 02:38 - Defining a "Win" for Guest Experience 04:01 - Origins of Elevation’s Guest Experience 05:37 - The "One Day" Principle 09:56 - Personalizing and Intentionalizing Guest Experience 12:34 - Training Volunteers to Avoid Awkward First Impressions 14:36 - Consumer Church vs. Purpose-Driven Serving 16:16 - Addressing Criticisms of “Big Church” Culture 19:08 - Motivating Congregation to Serve 22:00 - Prioritizing Serving in the Church 26:03 - Elevation’s Guest Follow-Up Strategy 30:43 - The Impact of Personal Follow-Up on Church Growth 32:00 - Common Mistakes in Guest Follow-Up 33:50 - Training Volunteers for Effective Guest Engagement 34:46 - Desired Qualities in Leaders at Elevation 36:19 - Maintaining a Strong Guest Experience Culture Follow Brady on Instagram:   / bradysticker   Follow Larry on Instagram:   / lbrey