Horst Schulze on Why Individualized Service Reaches Millennials

Horst Schulze on What Gives Young Leaders a Competitive Edge, Why Personal is the Future, and Why Individualized Service Reaches Millennials Horst Schulze, founder of the Ritz-Carlton and Capella Hotel Group, talks about what he learned as a young leader that gave him the edge that defined his future career. He also explains why service still matters, how hotels can compete against Airbnb, and why Millennials want personalized, customized service. Welcome to The Carey Nieuwhof Leadership Podcast, a podcast all about leadership, change, and personal growth. My goal is to help you lead like never before in your church or in your business. Subscribe to my channel so you catch all our episodes. Find the show notes and more at http://careynieuwhof.com/episode449. And, you can follow me on Instagram @careynieuwhof, and @cnieuwhof on Facebook and Twitter. Interested in what gear I use to record my podcast? I list all of the equipment in this blog post: https://careynieuwhof.com/the-home-st...