Veterinary Receptionists: More than Answering the Phone

While Veterinary Receptionists do answer the phone (when you call your veterinary hospital, the receptionist is your first contact), it's not a typical receptionist job. Pam describes how Veterinary Receptionists need to have knowledge, compassion and think on their feet. They manage communication among clients and team members and play a critical role at Grady Veterinary Hospital.