Seitenscheibe von Toyota Auris einfach nicht mehr lieferbar?! 😡🚗 | Voss & Team MDR

Thomas Stalla's Toyota sat in the repair shop for 10 months because a spare part couldn't be delivered. Finally, Toyota canceled the delivery—and closed the case. Is the Toyota Auris, which has only been out of production for five years, now beyond repair—a case for the junkyard? A second problem: The other driver's insurance company, HUK Coburg, covered the repair costs. However, because the windshield was unavailable, the repair had to be incomplete. The car is therefore unusable—is the insurance company also obligated to reimburse the replacement value? Or will Thomas Stalla be stuck with these costs? The case seemed hopeless. In desperation, Stalla turned to Voss & Team. See how the problem was ultimately resolved in the video! The case seemed hopeless. -------------- 00:00 Toyota Auris: Missing spare part 01:31 Accident: The repair order is placed 04:43 Delivery difficulties: Waiting for the windshield 06:27 Direct contact with Toyota 07:41 At the repair shop: Inspection of the car 09:00 Contact with the manufacturer: Toyota cancels the delivery 12:22 Are car manufacturers obligated to provide spare parts? 13:58 Is the other driver's insurance company required to cover the costs? 16:27 Case resolved -------------- Note: This video is an excerpt from the program "Voss & Team." It was first broadcast on MDR television on February 25, 2025. Consumer content from all ARD broadcasters is now bundled here on this channel. 😊 By the way: Since MARKTCHECK is part of ARD, you can download this video for free over Wi-Fi and watch it offline on the go! ---------------- 📢 Have you ever experienced spare parts being unavailable? Let us know in the comments! 🔔 If you enjoyed the video, please give it a like and subscribe to ARD Marktcheck for more exciting investigations. Subscribe here:    / @marktcheck   👋 WELCOME TO VOSS & TEAM! You're probably already familiar with the exciting consumer tips from our colleagues at SWR Marktcheck, NDR and WDR Markt, rbb supermarkt, ECHT?, FYI – Unsere Recherche, Dein Vorteil, Eine Minute Geld, and buy better. Voss & Team adds to the diversity on the ARD Marktcheck YouTube channel. 👋 Sven Voss and his team support people in their fight against government agencies, insurance companies, and corporations. They expose bureaucratic absurdities and wasteful spending of taxpayer money. 🔍✔ If you're also experiencing problems or difficulties with government agencies, insurance companies, or corporations, or if you've fallen victim to scams, get in touch! 👉 [email protected] We report on these cases on this YouTube channel and in our television program. We try to help you because Voss & Team fights for you. ... Author: Knut Holburg Image source: MDR, Imago --------------------- ►    • Leasingvertrag von totem Ehemann wird zur ...   ►    • Ärger mit E-Auto aus China: MG 4 monatelan...   ►    • Autoscheibe reparieren: Die Handwerker-Sti...   ►    • Video   ►    • Autounfall mit ausländischem Fahrzeug: Wer...   --------------------- ► More current information on our website: marktcheck.ard.de ► More practical everyday tips and tricks on our Facebook page: facebook.com/marktcheck ► We look forward to your comments – but please observe our netiquette: ard.de/die-ard/netiquette-100 ► Our legal notice: https://www.swr.de/impressum/ ► Our privacy policy: https://www.swr.de/datenschutz #toyota #toyotaauris #spareparts