How to Review Your PT Clinic's Billing Performance

In this video, MBC CEO Jim Stoker breaks down exactly how a standard monthly billing review should work for physical therapy clinic owners and billing staff, including the KPIs that matter most and how to identify revenue leaks before they compound. Topics covered: Aged AR by bucket and payer Why your patients should be treated as a payer Days Sales Outstanding (DSO) benchmarks First pass clean claim rate standards Denial rate goals Charge diversity and your actuarial profile Vendor vs. partner: what full service billing really looks like How to find and negotiate with payer reps Why clinic owners need to allocate time to work on the business