What to Say When You Need to Hold Someone Accountable Ep 249

You know a performance conversation is overdue. You keep putting it off anyway. Most managers aren't avoiding accountability because they don't care about their team. They're avoiding it because they don't know what to say, or they're worried the conversation is going to blow up. The longer they wait, the messier it gets, and the harder it becomes to even know where to start. In this workshop, Humanergy coach Jim Marshall walks through two practical tools for having accountability conversations that actually work. The first, WXYZ, gives you a sentence structure that keeps feedback specific and avoids the generalization trap that shuts people down. The second, Feed Need Seed Weed, is a four-part framework for organizing feedback conversations so you're not just pointing out what went wrong. Humanergy is a leadership development company that works with leaders and organizations on the real problems that show up in real workplaces. This workshop is part of their ongoing free series. If you're sitting on a conversation you've been putting off, this is for you. Topics covered: Why waiting makes accountability harder, not easier The WXYZ formula for giving specific, useful feedback Why generalizations ("you're not very collaborative") backfire and what to say instead The Feed Need Seed Weed framework for accountability conversations How to create a safe environment so people are open to feedback Visit humanergy.com for more info.