Environmental Testing: The Hidden Industry Protecting Us All | Jeff Dutton, Eurofins

Environmental testing protects human health, safeguards the environment and helps return contaminated land to productive use. So why do so few people understand what the industry actually does? In this episode of Tales of TIC, Antun Wilson speaks with Jeff Dutton, Executive Director of Sales at Eurofins Environment Testing, about his unconventional route into the industry, the evolution of environmental laboratories and the importance of communicating their value more clearly. Jeff began his career expecting to become a lawyer before moving through environmental science, consulting and laboratory sales. He explains how his time working in the field helped him understand customers’ real challenges and shaped his relationship-led approach to sales and leadership. They discuss: • Jeff’s unconventional journey into environmental testing • Moving from environmental consulting into laboratory sales • Why technical knowledge alone does not make a great salesperson • Building trust and long-term relationships with laboratory clients • The transition from individual contributor to sales leader • Why character and honesty matter more than management tactics • Consolidation and private equity within environmental testing • Growing public awareness of PFAS, water quality and contamination • Why the TIC industry struggles to explain its value • How laboratories can become more customer-focused service providers • The range of careers available across environmental services • Jeff’s advice for people entering the environmental industry Jeff also explains why environmental professionals need more than scientific knowledge. Understanding regulation, communication, business and the concerns of local communities can be just as important as understanding the technical work. Connect with the host and guest Host — Antun Wilson:   / antun-wilson-11952a220   Guest — Jeff Dutton:   / jefftdutton   Eurofins Environment Testing: https://www.eurofinsus.com/environmen... Jeff’s Missouri Waste Control Coalition podcast:    / @missouriwastecontrolcoalit1941   Learn more about Avetix: https://avetixgroup.com/ Subscribe to Tales of TIC for more conversations with the leaders shaping the Testing, Inspection and Certification industry. #EnvironmentalTesting #TICIndustry #Eurofins