Beneficiary and Family Centered Care- Quality Improvement Organizations Explainer Video

Short, 120-second video that explains the Beneficiary and Family Centered Care Programand provides viewers with quick, easy-to-understand explanations that describe the BFCC-QIO program and what it offers beneficiaries and their representatives.The goal of the video is to increase the visibility of, and better educate the public about the BFCC-QIO program in an engaging manner. Key points for this video include: •Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) help people who have Medicare exercise their right to high-quality health care. •BFCC-QIOs provide a range of services to Medicare beneficiaries including support for: o Quality of Care Complaints o Discharge Appeal o Immediate Advocacy