Secret Filming Exposes London's Locksmith Scammers

This is what unfolded after the BBC went undercover and exposed a scam Locksmith company. ⁣ The scam involves baiting a customer with an initial cheap quote for getting them back into their house before adding on hidden charges and carrying out unnecessary work that leads to spiralling costs.⁣ ⁣ As part of the BBC's investigation, the company involved - calling themselves 24/7 Locksmiths UK - was secretly filmed trying to charge up to 10 times the original quote for the job.⁣ ⁣ Shortly after being challenged by the BBC at the property, the company called us and said there had been a miscommunication and the person giving the phone quote couldn’t know what type of lock it was. They did not respond to further requests for a response to our findings. And since the BBC's approach, the firm appears to have shut down its website.⁣ #london #locksmith #investigation #bbclondon