Maximo Solutions User Group - Maximo Managed Services with MaaS Unlocking Efficiency and Agility
The speaker, Rich Minnigh from Intelligent Technology Solutions (ITS), discusses Maximo managed services and how they complement Maximo as a Service. ITS offers comprehensive services for Maximo, including consulting, implementation, upgrades, support, cloud and integrations, and level one and level two support. They also provide a break-fix service called Maximo 911 and a Maximo monitoring tool called ITS MaxAware. ITS differentiates itself through its experienced team, cross-pollination of expertise from different verticals, consistent delivery, and competitive rates. Maximo is an enterprise asset management solution that can be tailored to meet various company needs and integrate with other systems. Maximo as a Service is a subscription-based model that offers flexibility, budgeting ease, and scalability. The speaker emphasizes the benefits of Maximo as a Service, including high availability, robust security, reliability, documentation of customizations, and continuous performance monitoring and optimization. He shares success stories of IDEXX Laboratories and SMART, highlighting the reliability and benefits of managed services. The speaker also addresses common questions about authentication methods, licensing, attachments, and interfaces to internally hosted systems. He concludes by noting that Projetech offers a seamless transition to MAS8 and that Maximo as a Service can be easily discontinued if needed.

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