TFWA Workshop: AP Travel Retail Pulse – a Health Check and the Innovation Imperative

Asia Pacific travel retail is rebounding, but the market is evolving in new ways. This opening workshop will unveil an exclusive TFWA study conducted by Oliver Wyman, offering a fresh, data-driven snapshot of the region’s duty free and travel retail landscape. Opening the session, Oliver Wyman Partners Waldemar Jap and Jacky Lui will present key findings on the shifts shaping the recovery — from passenger spending behaviour and category dynamics to the changing ways travellers are shopping across the region. The second part will see Michele Miranda, Conference Director, TFWA, in conversation with Nicolas Girotto, Chief Commercial Officer, Avolta and Pedro Yip, Oliver Wyman Partner and Head of Consumer, Telco and Technology – Asia Pacific, as they explore the implications of the study’s findings and what they signal for the next phase of Asia Pacific travel retail.