The Journey of No-Crank (Customer Stranded!)

This 2010 Dodge Journey was having intermittent issues cranking over until it finally left the customer STRANDED at 135k miles! He replaced the battery and the starter, but it still refused to crank! Could it be a failing TIPM? Let's DIAGNOSE the issue, and save the customer from another expensive Journey of the Parts Cannon... maybe even get it back on the road No Parts Required :) THINKTOOL PROS: *****TOTAL $150 OFF!! ***** https://www.amazon.com/dp/B08XXWHQVJ?... MAGIC TEST LIGHT: https://www.amazon.com/dp/B000M5ZWBA?... Enjoy! Ivan