WEBINARIO DQS: Customer Experience inteligente

Intelligent Customer Experience: Automate Processes with AI and Logic Apps Customer experience management increasingly demands speed, personalization, and efficiency. However, many processes remain manual, poorly integrated, or difficult to scale, directly impacting service quality and team productivity. In this webinar, we'll show you how to improve Customer Experience through intelligent process automation, combining AI and Logic Apps within the Microsoft ecosystem. This practical, real-world case study is designed to help you understand what can be automated, how to do it, and what benefits it brings to your business. During the session, Alberto Duque, Microsoft Dynamics 365 Power Apps Developer at DQS/, will explain how automation helps you: Optimize customer service and management processes. Reduce manual tasks and operational errors. Efficiently integrate applications and systems. Improve the customer experience with more agile and intelligent processes. A session designed for business teams, IT professionals, and Customer Experience managers who want to take their processes to the next level through automation and artificial intelligence, with a clear vision applied to the real world. Speaker 🎤 Alberto Duque ([email protected]) | Microsoft Dynamics 365 Power Apps Developer, DQS