DEBT OF SHAME | Unorthodox debt recovery tactics used by some digital lenders

Picture this, Someone puts you as guarantor for their mobile loan and then defaults. The debt collector then decides that they will harass you on phone, calling you with multiple numbers until the loan is paid. This is the experience many Kenyans routinely face since the proliferation of mobile loan apps nearly 10 years ago. The trend is now denting the image of the loans that have provided a lifeline for many businesses. Here now is Waihiga Mwaura with our special report, 'debt of shame'. #DebtOfShame