A course on BPMN - 11 - messages

In this video, we'll cover messages in more detail, ranging from when to use messages and what pitfalls messages may have. This BPMN course videos are a part of the Master course Fundamentals of Business Process Management, given by the BPM group at RWTH Aachen University. For further study, we can recommend the book Fundamentals of Business Process Management by Dumas, La Rosa, Mendling and Reijers.