Rewiring ITAM for AI: Would You Trust AI to Make the Call?

Date: Wednesday, July 1 Title: Rewiring ITAM for AI: Would You Trust AI to Make the Call? Event Description: There's a line between AI advising and AI deciding, and it's quietly moving. Every time you act on an AI recommendation without checking it, you've let it make the call — and most of those calls are fine, which is exactly how trust creeps past where it belongs. The question is no longer whether AI can make a decision. The question is which decisions you'd actually trust it to make, and whether you've decided that on purpose or by drift. In this twelfth session of The ITAM Kitchen's new series, Rewiring ITAM for AI, we calibrate trust deliberately. We talk about how to classify decisions by what a wrong one costs, how to set the line between "AI decides" and "AI recommends, human decides," and how to keep that line from sliding just because the AI has been right lately. At Cardinal Trust Financial, the team let AI auto-approve low-value license reassignments — sensible, and it saved hours. Trust crept, and within a quarter it was auto-approving reassignments that touched a restricted, license-controlled application, until an auditor asked who authorized them and the answer was "the system did." The decisions were individually small and collectively a compliance gap. At the Federal Asset Modernization Office (FAMO), the lead deliberately drew the line the other way — AI recommends, a human signs — because in a federal context an unauthorized automated decision isn't a convenience, it's an accountability failure with a name attached. Trusting AI to make the call is a choice you should make on purpose, decision by decision, not let happen by habit. This session gives you a way to draw that line and defend it, and a frame for leadership that "the AI's been right" is not the same as "the AI should decide." AI Prompt: 🍳 The Test Kitchen — give it your real decision list and watch which call it tells you to hand over: "Here are decisions our team makes regularly: [PASTE]. Which of these can we safely let AI make automatically?" 🎯 Built for: ITAM Professionals | SAM Managers | CMDB Administrators | CIOs | CTOs | CFOs 📅 Live: Wednesday, July 1 | 10:00 AM EST | YouTube & LinkedIn Live