Episode 01: A Conversation with Miles Kailburn, CEO of OTM | The Failure Gap

In this conversation, Miles Kailburn, CEO of OTM, shares his leadership journey, emphasizing the importance of adaptability, service design, and fostering a culture of trust and curiosity within his team. He discusses the challenges of moving from agreement to alignment, the significance of micro-actions in maintaining that alignment, and the role of open communication in building trust. Miles highlights the need for leaders to stay curious and engage their teams in meaningful discussions to drive innovation and growth. If you would like to connect with Miles outside of this episode, connect with him on LinkedIn here:   / mileskailburn   or learn more about OTM's marketing agency services here: https://meetotm.com/ -------------------------------------------------- At Karrikins Group, we work alongside leaders to close the gap between great ideas and real results by combining business expertise with social science to help teams align on how to deliver together - driving better outcomes and stronger connections. Is misalignment holding your organization back? Aligned teams deliver better results more consistently, and they have deeper connections to each other and their organizations. Download our free Leadership Alignment Evaluation Tool and take the first step toward transforming how your team works together: https://karrikinsgroup.com/leadership... About the Failure Gap The Failure Gap podcast is hosted by Julie Williamson, Ph.D., the CEO and a Managing Partner at Karrikins Group, a Denver-based, global-serving business consultancy. Julie delves into the critical space between agreement and alignment, where even the best ideas falter without decisive action. Through candid conversations with a diverse mix of leaders, this podcast explores both the successes and failures that shape the journey of leadership. Featuring visionary leaders from companies of all sizes, from billion-dollar giants to mid-market innovators, to scrappy start-ups, The Failure Gap uncovers the real-life challenges of transforming ideas into impactful outcomes. Tune in to learn how top leaders bridge the gap and drive meaningful progress in their organizations. Download, Review & Subscribe at: https://www.TheFailureGap.com #transformationalleadership #opencommunication #innovationleadership #growthmindset #TheFailureGap