What You Should Do (and Think) When Your Client is Unhappy

If you work as a creative long enough, you will inevitably have an unhappy client. It might be your fault. It might be their fault. It might be nobody's fault. The fact is that not everyone is meant to work with everyone. Some people just don't click. In this video, Michael Janda walks you through what to do and what to think when you have an unhappy, dissatisfied, or even angry client because of a bad experience that had with your business. Michael also highlights a few stories from some big businesses that had some customer blunders and a couple of his own agency experiences to help illustrate the point that you can't please everyone. ******* Check out... The Ultimate Freelance Course https://michaeljanda.com/courses/ This six suite course bundle covers everything from finding clients to managing your creative business. It includes 40+ hours of video lessons, proposal templates, contract templates, pricing systems and strategies, project management templates, and much, much more! These courses are literally EVERYTHING you need to run your creative business profitably and enjoyably! 6 robust courses 174 lessons 40+ hours of video 60+ downloadable templates http://www.theultimatefreelancecourse... ******* Learn more about pricing with Michael's pricing course... 📕📗📘📙 https://michaeljanda.com/freelance-wi... and his book, The Psychology of Graphic Design Pricing... 📕📗📘📙 https://michaeljanda.com/psychopricing/ #freelance #creative #brandagency