7 Mistakes Tradespeople Make When Growing Their Team w/ Alexa MacArthur

Hiring staff is easy. Leading them? That’s where it gets tough. In this classic episode of the podcast, host Tulloch Priest sits down with Alexa from Gas Engineer Software, who shares lessons you only learn from leading teams in the plumbing and heating industry. From knowing when to hire to what really makes a great team work, this one’s packed with brutally honest advice and practical insight. Episode highlights: https://gasengineersoftware.co.uk/pod... https://gasengineersoftware.co.uk/for...    • The Mistake That Loses You Customers (And ...   Timestamps: 0:00 - Teaser 0:43 - Who Is Alexa MacArthur? 1:25 - Tradespeople Rarely Receive Training To Lead A Team 2:48 - The Biggest Mistake Engineers Make 3:16 - The Pros & Cons Of Having Employees 4:22 - Employing Staff Isn't For Everyone 7:30 - The Employee / Employer Relationship Is Tricky To Navigate 10:04 - Don't Assume Your Employees Are Loyal 11:05 - Why You Should Check In With Your Employees 11:55 - Learn To Delegate & Accept That People Make Mistakes 13:40 - Being Close To Your Team Means You Can Spot Bad Signs 16:20 - Working Through Difficult Times 19:20 - Why Communication Is Underated 21:30 - People Can Talk The Talk, But Here's How To Know If They Can Walk The Walk 25:50 - Being A Good Leader Means Always Learning You can also listen to the Gas Engineer Podcast on Spotify and Apple Podcasts. Apple Podcast: https://podcasts.apple.com/gb/podcast... Spotify: https://open.spotify.com/show/6VJ2TGM... New episodes every other week for heating and plumbing professionals across the UK. #GasEngineerPodcast #GasEngineerSoftware #team #leadership #leadershipdevelopment #UKSmallBusiness #SmallBusinessOwner #PlumbingAndHeating #TradesBusiness #SmallBusiness #Entrepreneur #Trades