Jen Cardello (VP UX Research & Insights, Fidelity Investments) - Scaling User Research
Jen Cardello (VP UX Research & Insights, Fidelity Investments) shares her playbook for scaling User Research across a recently transformed agile enterprise, including over 400 scrum teams. She explores how to listen, diagnose, and put in place key initiatives to navigate and deliver value amidst tremendous change. This talk was presented at the Design Leadership Summit 2019 - a global summit for leaders in design by DesignX at University of Toronto, Canada. __________ DesignX is Toronto's leading digital design community, focusing on topics on the intersection of design, business and technology. Find out more on: https://designleadership.io/

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David Travis - The 7 deadly sins of user research - #NUX3 - @userfocus

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Anne Purves (Dir. Design Ops, Pinterest) - Operationalizing Design from the Ground Up

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Designing Leadership | Andy Budd

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A Plan Is Not a Strategy

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Dualities of User Experience (Jakob Nielsen keynote)

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Putting Users in UX: Research Methods for Strategy

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"Crafting Success: Strategies for Measuring User Research Impact” with Nikki Anderson

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The UX Research reckoning is here | Judd Antin (Airbnb, Meta)

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UX Research & Prototype Testing | Google UX Design Certificate

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Introduction to Modern Product Discovery - Teresa Torres

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The Immutable Rules of UX (Jakob Nielsen Keynote)

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Paula Scher — Creativity as Misbehaving: Seven Defiant Design Breakthroughs

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2 Ways to Share UX Research Insights | Google UX Design Certificate

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Building a Winning UX Strategy Using the Kano Model - Jared Spool, at USI

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A 28-year-old Steve Jobs gives a talk at the 1983 International Design Conference in Aspen

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How to Get and Evaluate Startup Ideas | Startup School

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A day in the life of a UX Researcher | fully remote *Realistic*

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How to Maximize User Research Insight (Jakob Nielsen keynote)

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State of Design Leadership with Leaders from Intercom, Lyft, Amplitude, Hyatt & Headspace

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