O óbvio precisa ser dito: A verdadeira loucura de Lilian Viana com o padrão de atendimento

If what's obvious to you isn't being executed by your team, the fault lies with your leadership. Lilian Viana, partner at Frison, shatters the illusion of HR manuals and reveals the method of "constant hammering" through practical examples and instant micro-meetings. Understand why the client is the only real boss of the operation and know the exact moment to stop investing in employees who refuse to evolve. Watch the full clip! TODAY'S GUEST IS: Instagram:   / institutofrison   🔔 Subscribe to the channel and activate the bell for new episodes every week. Instagram:   / raphaela.auto   👉 Share with someone who needs to hear this message today. #SelfCriteria #LilianViana #Leadership #TeamManagement #OrganizationalCulture #CustomerService #TheObviousNeedsToBeSaid #Entrepreneurship