27 - Queues - FreePBX 101 v15

New for 2021! FreePBX 101 v15 is a comprehensive tutorial series that covers everything you need to know to plan for, install, and configure the open source FreePBX phone system from Sangoma. Queues are more robust Ring Groups - when you need to get more advanced with call distribution to agents, Queues are the way to go. In this video, we discuss the most common options for setting up queues, and show how to log agents in and out. We also cover pausing as well as set up some buttons on Crosstalk phones to make agent management easier for your users. Download your own PDF copy of this IVR design here: https://zohosupport.crosstalksolution... Crosstalk Phones: https://crosstalksolutions.com/produc... Vultr referral code: https://vultr.grsm.io/chrissherwood8797 ---------------------------- Buy me a beer! https://ko-fi.com/crosstalk Or donate some Crypto! https://crosstalksolutions.com/contact/ Follow me on Twitter: @crosstalksol Crosstalk Solutions - RECOMMENDED PRODUCTS: https://crosstalksolutions.com/recomm... Crosstalk Discord:   / discord   Amazon Wish List: http://a.co/7dRXc67 Crosstalk Solutions offers best practice phone systems and network/wireless infrastructure design/deployment. Visit https://CrosstalkSolutions.com for details. Connect with Chris: Twitter: @CrosstalkSol LinkedIn: https://goo.gl/j2Ucgg YouTube: https://goo.gl/g4G58M