MyFriendBen - From Start to Finish: Navigating Benefits in a Changing Landscape

In our second episode, we are joined by Kasey Fox, Director of 211 Colorado at Mile High United Way, for a conversation about how community organizations are adapting to a rapidly changing benefits landscape. As policy changes and growing demand continue to place pressure on families and service providers alike, organizations need better ways to help people find, understand, and access the support available to them. During this session, Kasey shared how 211 Colorado is meeting that challenge through strong partnerships, proactive outreach, and a commitment to human-centered support. The discussion explored the evolving role of 211, the impact of recent public benefits changes, and how tools like MyFriendBen can help simplify a complex system. Kasey also highlighted the importance of collaboration across agencies, ongoing follow-up with community members, and innovative approaches to ensuring people receive the help they need. Participants were invited to learn from real-world experiences, share ideas with peers across the country, and be part of a growing network focused on expanding access to benefits and strengthening support systems for communities.