Meet Co-Op: A New Growth Model for Channel Partners, Intermedia Podcast

“We’re a partner-first company. It is in our DNA,” says Patrick Sheehan, Vice President of Channel Development and Distribution at Intermedia. The model is designed to help partners grow recurring revenue while reducing operational burden. Partners retain customer relationships and pricing, while Intermedia handles billing, taxation, collections and back-end support. Sheehan discusses where partners may be leaving money on the table, especially as customers look for AI-powered cloud communications, Microsoft Teams opportunities, contact center capabilities and better customer experience tools. For partners that have not looked at Intermedia recently, the opportunity has changed. #CloudCommunications #UCaaS #CCaaS #MicrosoftTeams #AI #RecurringRevenue #Telecom #ChannelPartners