Erreicht der E-Scooter Hitway H11 nach der Anpassung nun die 22 km/h auf der Ebene ohne zu Pumpen ?

My new Hitway H11 e-scooter was in the workshop for speed adjustment. After 14 days, it was back, and I took it for its first test ride in the cold, sunny weather (around 1°C). For the first part of the ride, I went up the hill from the Tetraeder without the adjustment, introducing the scooter. A month later, I took it for its first ride with the new speed adjustment along the Rhine-Herne Canal. Did it actually reach the legal maximum speed of 20 km/h + 10% (22 km/h) according to GPS measurements? Thanks again for the excellent after-sales service! The contact person is the respective seller. If you bought the e-scooter in a store or on an online platform (such as Geekbuy, MediaMarkt Online, or Amazon), you must contact that seller if you didn't buy it directly from Hitway.eu. They usually ask you to send a short video explaining the problem. Based on this, they will decide whether a repair is necessary. ``` Speed ​​adjustment is not a mandatory warranty service. The seller can decide whether to offer this service voluntarily and cover the costs, or whether the buyer must pay for shipping, return shipping, and any adjustment fees. The whole process is quite lengthy. It starts with writing numerous emails and dealing with delayed responses, then sending the e-scooter in for repair, and finally getting it back. If you have the patience and are willing to go without your e-scooter for a while, you can try it yourself. And if you're lucky, you might even get this service free of charge, along with a return shipping label from the seller. My H11 was the first one where the speed was adjusted to 22 km/h during after-sales service at no cost to me. I don't think they only did this for the first customer who requested the adjustment; I think they'll offer it to other customers as well. It doesn't hurt to ask!