The Service Desk and MIM

https://www.majorincidentmanagement.com The Service Desk is vital if we are going to issue initial comms quickly and to a high standard. They are often the initial point for capturing information when major incidents first occur. Visit our site: https://www.majorincidentmanagement.com MIM® Podcast Show: https://majorincidentmanagement.com/b... Subscribe to our newsletters: http://eepurl.com/dIuH1P Hit the subscribe button to keep up with our latest videos. About MIM® MIM® is the professional body dedicated to developing, managing, and delivering our qualifications in The Global Best Practice IT Major Incident Management®. We work with leading organizations around the world to unleash their talent and effectiveness. We are shaping the future of Major Incident Management. With clients in more than 90 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses. Adam Norman is the Founder and CEO at MIM®. He is the world’s leading expert in The Global Best Practice IT Major Incident Management®. Connect with MIM® Linkedin:   / official-major-incident-management   Instagram:   / major_incident_management   Twitter:   / major_incidents   Facebook:   / officialmajorincidentmanagement   Podcast Spotify: https://open.spotify.com/show/09OSzRQ... Apple Podcasts: https://podcasts.apple.com/gb/podcast... Google Podcasts: https://podcasts.google.com/?feed=aHR...