DMEs Guide to AI, Adoption, and the Network Effect | Episode 19

Kevin F Ackermann of Parachute Health joins the Co-Conspirator Track with Caleb Long this week! They talk about what it actually takes to move DME from fax chaos to true order management. After 15+ years at Medela watching patients sit in hospital beds waiting on documentation, Kevin made the jump to Parachute to fix the broken order problem at the source. Now he's leading the platform's evolution beyond e-prescribing into full order management, predictive care, and payor engagement at the point of care. In this episode: → The "Parachute golden order" → Why 50% of fax orders are still broken → The mindset shift from "operations and sales as two different pieces" → The exponential value from a tech partnership → The "would you like fries with that" model Kevin and Caleb get into the shared mindset between Parachute and Valere Health push value to the UI that matters, stay invisible behind the workflows, and lean into what makes DME providers different from every other care setting in healthcare. Follow Valere Health for more Co-Conspirator Track:   / valere-health   Follow Caleb Long:   / caleb-long-8692ba19a   Follow Kevin Ackermann:   / kevinfackermann   Follow Parachute Health:   / parachute-health