How to Turn Unhappy Customers into Satisfied Service Partners
https://RonKaufman.com/#subscribe What do you do when a customer is not satisfied with the service you’ve provided? Do you agree with them? Do you ‘fight’ back and justify yourself? Watch this video to discover the light-footed approach you should take so you’re both dancing to the same tune together. Spark a service transformation in your organization by sharing this video with your network! #ServeCareLove #UpliftingService #ServiceCulture #CustomerService #ServiceExcellence #UpliftingCare #RonKaufman Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE". Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures. For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game. Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more. #businessideas #leadership #business #customer #customerexperience If you enjoyed this video you may want to watch Ron in action again here: / ronkaufman Stay in touch with Ron on social media! Facebook Page: / ronkaufmanupliftingservice LinkedIn: / ronkaufman Twitter: / ronkaufman

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