#99.7 O que sustenta as grandes operações — com Ricardo Mello, da Total Express

Ricardo Mello, Vice President of Logistics at Total Express, is the guest on episode #99.7 of the nstech cast. In the conversation, the executive shares his professional trajectory, the challenges of leading one of the largest logistics operations in the country, and the factors that sustain an operation with more than 1 million deliveries per day. Throughout the episode, Ricardo recalls his time at companies such as Accenture, Johnson & Johnson, Cargill, and Total Express, discusses the importance of continuous training, and explains how logistics has evolved into a sector increasingly driven by data, technology, and decision-making. The conversation also addresses the challenges faced by Total Express in recent years, the creation of solutions to increase operational efficiency, the entry into air logistics, and the role of innovation and organizational culture in building a large-scale operation. The episode also features Ricardo's vision on the future of less-than-truckload (LTL) logistics in Brazil, highlighting the use of Artificial Intelligence, the need to develop people, and the challenges related to professional training, talent retention, and the evolution of logistics infrastructure. Check out episode #99.7 of the nstech cast in its entirety!