[114] How to Effectively use Cyber Essentials, GDPR and Keepabl

In this episode, Richard talks to Shabad Chawla, the founder of London-based MSP techsapiens. Its managed service framework is based on the UK’s Cyber Essentials scheme and other relevant industry standards. This allows Shabad to offer a profitable niche service. Shabad tells Richard about the tech stack they use in techsapiens, how they use the Keepabl solution and their relationship with the team there. He also explains why he believes GDPR is an opportunity for MSPs. They also discuss how MSPs can find the best vendor partners to work with and why techsapiens focuses on helping clients with Cyber Essentials accreditation. Plus, Shabad shares the best and worst things about running an MSP, what he gets from MSP peer communities, and how he sees the future of the industry. Mentioned in This Episode • Autotask (https://www.datto.com/uk/products/aut...) from Datto/Kaseya • Sales platform: Zomentum (https://www.tubblog.co.uk/zomentum-re...) • Documentation: IT Glue (https://www.itglue.com/) • GDPR compliance training: Keepabl (https://www.tubblog.co.uk/keepabl/) • Cybersecurity: CyberSmart (https://cybersmart.co.uk/) • UK government cybersecurity scheme: Cyber Essentials (https://www.ncsc.gov.uk/cyberessentia...) • Video hosting and sharing: Vimeo (https://vimeo.com/) • Create step by step guides: Tango (https://www.tango.us/) • Create step by step guides: Scribe (https://scribehow.com/) • Create step by step guides: Snagit (https://www.techsmith.com/screen-capt...) • The Tech Tribe (https://www.tubblog.co.uk/techtribe/) • Discord channel: MSPs in the UK (https://mspsinthe.uk/) • MSP Geek Slack channel (https://join.mspgeek.com/) • AI tech support: Moveworks (https://www.moveworks.com/) • MSP admin portal: Microsoft Lighthouse (https://docs.microsoft.com/en-us/micr...) • M365 monitoring: MSP Easy Tools (https://mspeasytools.co.uk/) Mentioned in this episode: Get MSP Insights every Tuesday Every Tuesday I share my thoughts on the business of IT with you, the Managed Services community. Thousands of Managed Service Providers already subscribe to MSP Insights. It’s easy to sign up, easy to cancel. MSP Insights is basically a short email from me, every Tuesday without fail, with advice on growing your IT business, plus cool resources I’ve found, discovered or starting exploring that week. It’s kind of like my diary of cool things, and often includes articles or books I’ve read, tools I’ve discovered, and events I think you’d be interested in, often sent to me by my friends and TubbTalk podcast guests. So, if that sounds fun, a short, tiny bite of MSP goodness every Tuesday, and you’d like to try it out, just go to https://go.tubb.co/tuesday, drop in your email and you’ll get the very next one.