How to Use the CMDB Data Manager | ServiceNow Demo

In this video, we demonstrate how to use the ServiceNow CMDB Data Manager to automate the CMDB lifecycle, enforcing strict retire, archive, and delete workflows. What You Will Learn: • Prerequisites & Setup: Understanding the requirement for CMDB Workspace and the CSDM activation plugin. • Policy Types: An overview of the available policies, including Retirement, Archive, Delete, and CMDB Related Entry. • Configuring Retirement Policies: How to create policies based on criteria like "Most Recent Discovery" and map them to specific class definitions. • Managing Approvals: Using the "Needs Review" feature to generate tasks for Managed By groups before a policy is enforced. • Archiving & Retention Policies: Setting retention periods (up to 10 years) and learning how to restore archived CIs and their related records. Handling Exclusions: How to use Global Excluded Records to protect sensitive data, such as CIs on legal hold, from automation. ___________________________________________________________________ GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. » Contact sales: https://www.glidefast.com/contact » Learn more: https://www.glidefast.com » Subscribe to our channel:    / @glidefastconsulting   » Discover more insider knowledge: https://www.glidefast.com/blog Follow us on social media! » LinkedIn:   / glidefast   » Twitter:   / glidefast   » Instagram:   / glidefast   » Facebook:   / glidefast